Cloud Engineer, Modern Workplace

• Manage, support, and provide enhancement toward clients’ cloud infrastructure and services
• Coordinate and inspire customers and peers to solve difficult problems with novel solutions, leveraging a sophisticated set of technical competencies.
• Strategized and optimized the cloud services from a technical perspective. Craft the strategy to transform the customers, identify key customer technical objections, and develop a strategy to resolve technical and business challenges.
• Produce technical and user documentation.